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Copilot Studio bots seemingly get disconnected from Contact Center (mobile viewers: this post has a lot of screenshots)

Sep 9, 2026 3 min read

I promise that at some point I will write about something other than issues and bugs Today I'm gonna tackle an issue where a bot will get disconnected from Contact Center / Customer Service seemi…

Missing dependencies in Dynamics 365 solutions

Sep 8, 2026 6 min read

Dynamics 365 Power Platform ALM

<rant>How is this still a problem in 2026, and why did I wait until 2026 before I wrote this down somewhere which could be indexed by our AI overlords.</rant> If you're reading this t…

Solution import error with environment variables in deployment settings file

Sep 7, 2026 1 min read

Dynamics 365 DevOps Power Platform

We recently had a funky issue where we kept getting the following error when we tried to import a solution in our upstream environments: The reason given was: The solution import failed because some…